Category Archive for : ‘Improve Efficiencies’

Utilise your Inventory Management System

In the hotel industry, managing equipment and keeping accurate inventory of supplies can present a significant challenge. More frequently we are seeing hotels with great inventory systems, however many are only using them to around  5% of their capacity.

New cloud based systems are giving hoteliers a reason to switch to more innovative and user-friendly platforms, to help  improve customer service, streamline processes and give managers remote access to all hotel operating information.  All great reasons to change, but here’s more.

A successful inventory system can open the

Put your hand up if you avoid conflict and difficult conversations at every opportunity?  Well, you’re not alone.

The main reasons why people avoid confrontation, conflict and difficult conversations is;

We don’t deal with the mole hill before it becomes a mountain
It is assumed there will be a conflict
We don’t know how to communicate effectively
We lack self confidence
We fix problems rather than taking the time to show and tell

The most common reason for avoiding conflict is communication.  People don’t have the tools or skills to approach conversations effectively,

1. Have a good structured recruitment process to get the right person for the role.  Include testing, both skills and personality, references and even interviews with different staff members.  It is an expensive exercise to have to re-hire and manage people out of your business if they are not the right fit.

2. Ensure you have a written job description that is signed by the staff member and their manager. This confirms that everyone knows what is expected of them. Review job descriptions regularly.

3. Involve the staff in the bigger picture,

Would you like to get the job done faster whilst maintaining high quality? How can you go about being more efficient in your business? If you can be more efficient in your business, it gives you the opportunity to gain more business to produce a better profit margin and a better quality of life.

To become more efficient in your business you need to look at the following:

Get the right people in the right roles:
In his groundbreaking book, Good to Great, Jim Collins explains the concept of ‘the bus’ when assembling