As a business manager you’re responsible for ensuring your staff maximise their work capacity, ensuring jobs are undertaken with efficiency. There’s an old adage ‘If you can’t measure it, you can’t manage it’ but what are the indicators for measuring good performance?
KPI’s – Key Performance Indicators
The most commonly used indicators are Job KPIs or Key Performance Indicators.
KPI’s are a metric used to evaluate success in each organisation, and they will be different for many businesses.
What can KPI’s measure?
There can be a range of measurements for